Our Services

Services Provided at Ruth’s

The Shelter Case Managers are available Monday to Friday to assist women staying at the Shelter with the following:

  • Crisis Counselling
  • Information on Domestic Violence and Family Violence
  • Information on Domestic Violence Protection Orders
  • Referral to the Cairns Regional Domestic Violence Service for assistance to apply for a Domestic Violence Protection Order
  • Information on Safety Plans
  • Referral to specialist counselling services, eg, Domestic Violence, Sexual Abuse
  • Referrals for Legal Advice, eg, Family Law
  • Information, Referral and Support  re Immigration Issues and Domestic Violence
  • Information on Parenting
  • Assistance to access Housing Services; exploring Housing options; completing Housing applications
  • Information on TICA and Tenancy Issues
  • Assistance to establish new living premises
  • Assistance with replacement of lost ID
  • Linking clients with relevant Community Services
  • Assistance to retrieve belongings with the Police present, ie, ‘Keep the Peace’
  • Advocacy and Support
  • Outreach follow up